OntrackPowerControlsforMicrosoftExchange ServerReadMe Contents n AbouttheFreeTrial n SupportedEnvironments. MAPI subsystem cannot be correctly initialized and used by chicagotech » Wed Dec 01, 2010 12:07 am. 2.Go to HKEY_CURRENT_USER Software Research In Motion BlackBerry Enterprise Server Admin. 3.Double-click MAPIProfile. 4.In the Value data and. Data recovery software Email recovery SharePoint recovery SQL tools. Increments the MAPI subsystem reference count. You cannot call MAPIInitialize. MFCMAPI uses the MAPIInitialize method to initialize MAPI on a.

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The supported versions of Windows are as follows:. Windows 7. Windows Vista. Windows Server 2008.

Windows Server 2003. Windows XP. To correctly install the MAPI subsystem, install an application that contains a MAPI-based subsystem, such as Microsoft Outlook. You can find information about a computer's MAPI subsystem installation in the system registry. All values in the registry entries are character strings. Message service installation programs are responsible for creating the installation information in the following system registry key: HKEYLOCALMACHINE SOFTWARE Microsoft Windows Messaging Subsystem Message services must add entries to the system registry.

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The following table summarizes how clients retrieve version information for the MAPI subsystem on their computer.

After the Server Routing Protocol (SRP) identifier and the SRP authentication key are typed during a BlackBerry Enterprise Server installation, the following error message appears: The MAPI subsystem cannot be correctly initialized and used. Please make sure MAPI is installed and configured properly If the above error occurs, please see the below checklist. 1) Confirm the BlackBerry Enterprise Server has the Microsoft Exchange System Manager or Microsoft Exchange Administrator installed Depending on the Microsoft Exchange Server environment, install Microsoft Exchange 5.5 Administration tools, Microsoft Exchange System Manager 2000, or Microsoft Exchange System Manager 2003. For Microsoft Exchange 2007 environments, see. 2) Confirm that the Microsoft Exchange System Manager or Microsoft Exchange Administrator is functioning correctly If the administrator console is not able to be opened, remove and reinstall the Microsoft Exchange System Manager or Microsoft Exchange Administrator on the computer that hosts the BlackBerry Enterprise Server. 3) Confirm that the BlackBerry Enterprise Server installation process was started using the same Windows account to run the configuration tool and complete the installation process Warning: The following procedure involves changing the computer registry.

This can cause substantial damage to the Windows operating system. Document and back up the registry entries before making any changes. To resolve this problem, complete the following steps:. Log in to the BlackBerry Enterprise Server with the Windows account that was used to begin the installation process. Open the Registry Editor by clicking Start Run.

Type regedit and click OK. Go to HKEYCURRENTUSER Software and select the Research In Motion folder. From the Registry menu, click Export Registry File. Choose a location to save the file, type a file name, and click Save.

Close the Registry Editor. Log out of the BlackBerry Enterprise Server, and then log in using the Windows account that is being used to continue the installation process. Open the Registry Editor. Go to HKEYCURRENTUSER Software and select the Research In Motion folder. From the Registry menu, click Import Registry File. Choose the location where the Research In Motion file is saved, click Open, and then click OK. Close the Registry Editor.

Continue the BlackBerry Enterprise Server installation process. 4) The current version of the MAPI32.dll file on the BlackBerry Enterprise Server points to a version that is not available with the Microsoft Outlook or Microsoft Office installation Workaround 1 If Microsoft Outlook is installed on the BlackBerry Enterprise Server, remove Microsoft Outlook.

Remove Microsoft Exchange System Manager on the BlackBerry Enterprise Server and rename the mapi32.dll file to mapi32.old. Install Microsoft Exchange System Manager and apply the Microsoft Exchange service pack on the BlackBerry Enterprise Server. Verify that the version of the mapi32.dll file corresponds with the version on Microsoft Exchange Server.

Continue or run the BlackBerry Enterprise Server installation process again. Workaround 2. If Microsoft Outlook is not installed on the BlackBerry Enterprise Server, install Microsoft Exchange System Manager and apply the service pack for Microsoft Exchange. After successfully installing Microsoft Exchange System Manager, the current version of the MAPI32.dll file will be replaced.

If the issue is still unresolved, repair the BlackBerry EnterpriseServer installation by completing the following steps for BlackBerryEnterprise Server installed on Microsoft Windows 2003:. Click Start  Control Panel  Add or Remove Programs. From the list of programs, locate and highlight BlackBerry Enterprise Server for Microsoft Exchange and select the Click here for support information. Click Repair and follow the prompts for the repair. Resolve the Messaging Application Programming Interface (MAPI) profile. If the issue is still unresolved, remove the old MAPI client anddownload the newest one from Microsoft. Click Start  Control Panel  Add or Remove Programs.

From the list of programs, locate and highlight MAPI Client and Collaboration Data Objects. Click Remove. Download MAPI CDO 1.2.1 from. BlackBerry Server Configuration Edit MAPI. Click Check Name for BESAdmin Service Account. Click Apply and Save.